Refund Policy

Refund Policy

Effective Date: 09/01/2024

At GETULIT INC, we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our app.

1. Eligibility for Refunds

  • Defective or Damaged Products: If you receive a defective or damaged product, you may be eligible for a refund. Please contact the vendor directly to report the issue.
  • Incorrect Orders: If you receive an incorrect order, you may be eligible for a refund. Please contact the vendor directly to report the issue.
  • Non-Delivery: If your order is not delivered within the estimated delivery time, you may be eligible for a refund. Please contact the vendor directly to report the issue.

2. Refund Process

  • Contact Vendor: To initiate a refund, contact the vendor directly through the app. Provide details of your order and the reason for the refund request.
  • Vendor Review: The vendor will review your request and determine if it meets the eligibility criteria.
  • Approval: If your refund request is approved, the vendor will process the refund through the app.
  • Notification: You will receive a notification once the refund has been processed.

3. Refund Timeframe

  • Refunds will be processed within [Insert Number] business days from the date of approval.
  • The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

4. Non-Refundable Items

  • Certain items may not be eligible for refunds, including perishable goods, personalized items, and items marked as non-refundable by the vendor.
  • Digital products and services may also be non-refundable.

5. Disputes

  • If you are not satisfied with the vendor’s decision regarding your refund request, you may escalate the issue to GETULIT INC customer support at support@getulit.com.
  • GETULIT INC will review the dispute and make a final determination.

6. Changes to This Refund Policy

  • We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our app. You are advised to review this Refund Policy periodically for any changes.

7. Contact Us

  • If you have any questions or concerns about this Refund Policy, please get in touch with us at support@getulit.com.